A crash that isn't your fault still steals time. You're suddenly juggling photos, tow decisions, repair calls, and the awkward silence while "someone" reviews liability. In Melbourne and across Victoria, most hold-ups aren't dramatic. They're small, fixable gaps that turn into days because nobody wants to make the next call. If you know where the process usually snags, you can avoid the common traps and keep your request moving. In this article, we will discuss the main causes of slow approvals and the practical steps that prevent them.